S2-E34 – Understand the Basics of Alberta Car Insurance Regulations with Simon and Julie

In these two episodes with guests Simon Cooke and Julie Chartrand, hosts Maxi and Andrew cover a lot of ground regarding the Diagnostic and Treatment Protocols (DTPR), as well as some areas that our audience may not be familiar with.

Topics discussed include:

  • An overview of the DTPR and its history and the legislation
  • Key takeaways that clinicians should know from the DTPR
  • What happens if you miss your timeline for the initial report
  • The best way to communicate with insurance companies as a health provider
  • The purpose and role of the injury management consultant (IMC)

This is an important topic to cover for physiotherapists.

Guest Bios:

Simon Cooke has been involved in the DTPR process since its inception in 2004, all as a representative of Physiotherapy Alberta. A  Clinical Working Group of physicians, physiotherapists, and chiropractors has existed since 2004 to discuss management of injuries from motor vehicle collisions, the day to day function of the DTPR as it relates to clinicians, and opportunities to move the DTPR forward or, at least, keep it current and serving Albertans in the manner in which it was intended.

Simon has also had the opportunity to represent Physiotherapy Alberta – College + Association at meetings with the Superintendent of Insurance and other members of the Alberta Finance team responsible for the DTPR in that time. Learn more about Simon.

Julie Chartrand has been in the Insurance industry since 2001 and spent 14 years as a Section B – Accident Benefits adjuster. She then moved into Section A – Liability (bodily injury claims) which is the position she currently holds. Julie has helped develop policies and procedures within Peace Hills Insurance for TMD, Concussion and their soon to be, Psychology protocols. Her passion for rehabilitation started when she was working as a Therapist Assistant, prior to entering the insurance industry. This gives her a unique perspective regarding how insurance can complement and facilitate the recovery processes in clinical and hospital settings. Julie has collaborated with many therapists throughout her career and worked with them to maximize both treatment and rehab services for her insurance customers.   She also volunteer her time to  teach and educate other adjusters and therapists on how to work together for the benefit of the client.

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